Our Clients
The majority of our clients are pharmaceutical and biotech companies, with whom we have strong, longstanding partnerships.
Beyond healthcare, we have strong partnerships with clients in other high-consideration categories including automotive, luxury, technology, finance, beauty and career planning
What CLients Are Saying
“Highly recommend this innovative, insightful, and passionate team. Galileo’s approach was remarkably different from the other firms we considered. Their methodology promised deeper, more emotionally-driven findings than traditional market research. To be honest, I was a bit nervous about how actionable the findings would be. But given how difficult our product category is to crack, our team felt it was critical to develop a rich understanding of our customer. Galileo’s focus promised to deliver those insights. The results were incredible – an emotional illustration of how customers felt about their condition and the barriers to treatment. Our team started implementing the insights into a key marketing channel immediately, reduced the cost of acquisition by almost 50% in a matter of weeks.”
- NICOLE CADORET, CO-FOUNDER AND HEAD OF DESIGN, LIVELY HEARING AIDS
“I’m fairly sure people I work with think I own stock in Galileo as I recommend them so often (I don’t, of course – but wish I did). For me, their company name really says it all: Galileo Research and Consulting. What makes them stand out is that they’re brilliant at both: Research and Consulting. You’re not just buying a researcher, you’re buying a strategic partner of a caliber that is very hard to find in the research world. And as a side benefit, they’re the nicest, most engaging business partners you’re likely to find.”
– MARK TRUSS, CHIEF RESEARCH OFFICER, WUNDERMAN THOMPSON
“I have worked with Galileo for many years, with multiple healthcare clients across a wide range of projects. I continue to recommend my clients work with Galileo for one simple reason: they are the best. They dig into our problems, understand what we need to learn and employ multiple innovative techniques to elicit emotional, latent responses from participants. They are highly collaborative, responsive and importantly, really fun to partner with!”
– CARA FEARING, SVP, GROUP PLANNING DIRECTOR, HILL HOLLIDAY
“The Galileo team is a great asset to Lexus – they have proven to be creative, insightful, and flexible. They go out of their way to ensure that client’s expectations are being exceeded, and that their findings are communicated in clear, thoughtful, and actionable ways. I would definitely recommend Galileo to anyone wishing to elevate their understanding of their customers, their business, and themselves.”
– MARK F. LUCAS, STRATEGIC PLANNING AND RESEARCH, LEXUS, TOYOTA MOTOR SALES, USA, INC
“A creative idea can live or die in a focus group. It should live when it’s a great idea that real people connect with, understand and remember. It should die if it’s ordinary, irrelevant or forgettable. I trust the team at Galileo to determine an idea’s fate. They present creative to people without bias, observe their reactions, learn how it resonates and probe for ways to improve. I have put my ideas in their hands many times. They pull no punches, nor cloud their findings with subjective input—they just make the work better. They must have been creatives in a former life.”
– SCOTT LEWIS, EXECUTIVE CREATIVE DIRECTOR, EVOKE HEALTH
“In the qualitative world, the way Galileo conducts research and leverages insights is like mining gold: they are able to go way beyond the surface, dissect the information and unravel complex dynamics, which you would be unlikely to achieve with other qualitative research firms.”
– CLAIRE RIGOLLET, SENIOR MANAGER, CUSTOMER INSIGHTS AND ANALYSTICS, IRONWOOD
“Galileo has done great work for us with patient research. They are exceptional at discussing difficult topics with patients and my brand teams are very appreciative of their enthusiasm, professionalism and great research results. The Galileo team has shown great flexibility in adapting to our ever-changing project needs and tight timelines. For patient qualitative research they are my primary go-to vendor.”
– DENIS WYRWOLL, DIRECTOR, BUSINESS ANALYTICS AND INSIGHTS, PFIZER
“Some vendors say they are “partners”; Galileo truly means it. We had a thorny, complex problem to unpack with research, and the Galileo team was incredibly thoughtful, thorough and collaborative from our initial conversation through to the final report.”
– PATTY GOLDMAN, VP STRATEGY AND EVALUATION, AD COUNCIL